FAQs

Q: How to install the stone chip protection? **A: Installation is quick and easy. No special tools are needed.

Q: Can the protectors be removed easily? **A: Yes, our protections can be removed without damaging the paint of your Tesla. We recommend following our removal instructions to ensure a safe procedure.

Q: Are these protectors compatible with all Tesla Model Ys? **A: Yes, our protectors are specially designed to fit Tesla Model Y perfectly.

Q: Can I apply the protection to already damaged bodywork? **A: Yes, our protectants can be applied to damaged bodywork to hide imperfections and provide additional protection against future damage and rust.

Q: How long do stone chip protectors last? **A: Our protectors are made from high quality materials and are designed to last for several years, even in harsh driving conditions.

Q: How to maintain stone chip protection? **A: The protections require little maintenance. Simply clean them with mild soap and water when washing your car. Avoid abrasive chemicals that could damage the surface.

Q: What are the delivery times? **A: We offer several delivery options. Standard delivery takes approximately 5 business days. International delivery times vary depending on destination.

Q: Can I track my order? **A: Yes, all orders include a tracking number. You will receive an email with tracking information once your order has been shipped.

Q: What is your return policy? **A: We do not accept returns unless the product is defective or damaged upon receipt. If you receive a defective or damaged product, please contact us within 7 days of receiving your order to obtain a replacement at no additional cost.

Q: Who covers the return shipping costs? **A: If a return is exceptionally accepted (for example, in the event of an error on our part), the return costs will be borne by the customer, unless the product is defective or damaged.

Q: Is my personal information secure? **A: Yes, we take the security of your personal information very seriously. All transactions are secured by an SSL certificate to protect your data.

Q: Do you use my personal information for marketing purposes? **A: We use your information only to process your orders and improve our customer service. With your consent, we may also send you special offers and updates about our products. You can unsubscribe at any time.